Resources

Frequently Asked Questions

Common questions from dealers and shoppers using Neunlist.

Dealers

Start a Dealer Account

Create your account and begin listing inventory.

Shoppers

Browse Marketplace

Search active listings and contact dealers directly.

Getting Started

Quick answers for how Neunlist works.

What is Neunlist?+
Neunlist is a marketplace where dealers can list Porsche inventory and shoppers can browse listings, save vehicles to a watchlist, and contact sellers directly.
Who can create an account?+
Both dealers and shoppers can create accounts. Dealers use accounts to manage inventory. Shoppers use accounts for features like watchlist and inquiry history.
Does Neunlist sell vehicles directly?+
No. Neunlist is an independent listing platform. Vehicle sales are handled between the shopper and the listing dealer.

For Dealers

Subscription and listing details for dealer accounts.

How do I list my dealership inventory?+
Create an account, select a dealer subscription, and then add inventory through your dashboard. You can publish listings with photos, pricing, and vehicle details.
How is dealer billing handled?+
Dealer subscriptions are paid through Stripe. Payment is handled off-site, and Neunlist does not store full payment card details on the site.
Can I update or remove listings anytime?+
Yes. Dealers can edit listing details and remove listings from their dashboard as inventory changes.
Can I get help setting up my dealer account?+
Yes. Contact us via the Contact page and we can help with onboarding and listing setup.

For Shoppers

Browsing, watchlist, and contacting dealers.

How do I contact a dealer about a vehicle?+
Open a listing and use the inquiry option to email the seller. Dealer response times vary by dealership.
What does watchlist do?+
Watchlist lets you save vehicles you want to track and revisit quickly from your account.
Are all listings inspected by Neunlist?+
Listings are submitted by dealers. Neunlist does not perform independent inspections for each listing, so shoppers should verify vehicle details directly with the seller.
Can I buy a car directly on Neunlist?+
Not at this time. Neunlist helps you discover inventory and connect with dealers, but purchase completion happens directly with the dealer.

Accounts, Privacy, and Communications

Core policy and account management questions.

What information does Neunlist store?+
We store the account and platform data needed to operate the service, including listing, account, and communication activity. For full details, review our Privacy Policy.
How do email newsletters work?+
Marketing emails are opt-in. You can unsubscribe anytime from the link in the email footer.
How can I update or delete my account?+
Contact us through the Contact page and include the email tied to your account. We will help process account changes.
Where can I read your legal policies?+
You can review our Terms of Use and Privacy Policyfor full legal and privacy details.

Still need help?

Use our Contact page and we will point you in the right direction.

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